When to Call 9-1-1
9-1-1 is for emergencies: A threat to life, serious injury, fire or to stop a crime in progress. 9-1-1 is to be used when you or someone else needs immediate assistance.
Some examples for when it would be appropriate to call 9-1-1:
· Medical emergencies such as heart attack, stroke, someone having difficulty breathing or who is unconscious or at risk from some other serious medical problem.
· A verbal or physical fight/disturbance.
· You see a crime in progress or are following a possibly intoxicated driver.
Some examples when you should use the non-emergency number (503-325-4411):
· You've discovered your house has been burglarized but burglary is no longer in progress
· There is a barking dog in your neighborhood
· You need to speak with an officer about a previously reported incident.
If you are experiencing a power outage do not call 911 for expected outage time. Contact your local power supplier to report the outage:
Pacific Power: 1-877-508-5088
For information about road conditions, contact the Oregon Department of Transportation (ODOT) road conditions line:
511 - Toll free within Oregon
1-800-977-ODOT (6368) - Toll free within Oregon
(503) 588-2941 - Outside Oregon.
This is an automated service and should be updated daily. You can also visit www.tripcheck.com to view road conditions on across the state.
Below are links to printable documents we hope you will find useful:
72-Hour Family Emergency Kit
Car Seat Safety
Home Fire Safety
Pet Safety
Poison Prevention
If you are inquiring about a position with Astoria 911 Dispatch, please visit the City of Astoria's job listings site: https://astoria.applicantpool.com/jobs/. If Astoria 911 Dispatch is hiring, the position will be listed here.
